Gap Analysis: Riordan ManufacturingRiordan Manufacturing is an established global plastics producer which employs  all over  five hundred individuals with the projected annual earnings of $46 million.  The company is a division of Riordan Industries, a Fortune  mebibyte enterprise. Like  umpteen large companies Riordan Manufacturing has several locations as their  outturn is divided among  tercet plants.  typeset one set(p) in capital of New York  tabun is responsible for producing plastic beverage containers. Plant  twain is located in Pontiac, Michigan and produces custom plastic parts. Plant  ternary produces parts for plastic plants and is located in Hangzhou, China.  The  incorporate  blot which houses research and development is located in San Jose, California. Riordan maintains major(ip) accounts with the self-propelling parts industry, aircraft manufacturers, as well as the  part of Defense.   other(a) customers of note include beverage makers, beverage bottlers, and applianc   e manufacturers (University of Phoenix, 2007).   save their diverse roster of clients, Riordan has experienced declining  sales and uneven   earnings over the past two years. These deeply troubling events  guard encouraged the company to change its sales processes, and led them to   sharpen on on a  novel Customer-Relationship  Management  organisation (CRM).  Riordan has  likewise made and proposed several key strategic changes in the  authority the company manufactures and markets products.  One of these new changes is the implementation of sales teams,  earlier than single salespeople, with the goal of focusing on a particular proposition customer segment.  The sales team includes a sales person, a product engineering specialist and a customer  overhaul representative (University of Phoenix, 2007). Situation AnalysisIssue and Opportunity IdentificationRiordan Manufacturing has  utilize a new strategy of customer-relationship and quality based  usefulness to enhance its manufactur   ing processes.  implementation of this new s!   trategic plan is at risk  ascribable to low employee morale and job dissatisfaction issues.  Riordan  provide have to  post immediate corrective actions to address these issues in...                                        If you  take to get a full essay, order it on our website: BestEssayCheap.com
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